Why must people be so freaking rude? Let’s assume some things here: let’s assume you’ve been a client for quite some time, that you know how we operate, that every single issue you’ve ever raised has been addressed, and that we’ve gone outside the normal bounds of technical support to assist you. Let’s assume that [...]
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I do not, as a general rule, sleep well or much. My family knows this because they have to put up with my oddball hours. Friends and clients know this because it is not rare for them to receive an email from me at some horrible, zombie-like hour where I, fresh from about three hours [...] When you have hundreds of servers at a NOC somewhere, and you’ve been around for going on nine years now, there is no getting around the fact that you will end of with a bunch of dead hardware over time: servers where the motherboards have fried, the power supplies have shot themselves, disk drives that [...] Ads, that is. Specifically, Super Bowl ads. This year’s crop was mostly lackluster and seemed to involve much more violence than years past – although one of my favorites from previous years is the FedEx ad where the caveman kicks some poor prehistoric creature and then gets stomped on by something much, much larger. This year, [...] I am officially giving up trying to figure out why people have to be douchebags. Not just that, actually: why they have to be lying douchebags, about things that are so easily checked that it would be laughable if it were not so insulting. For instance: don’t try to tell me that you get “thousands” [...] On (yet another) visit to the dentist today – another root canal, yay – I saw these signs: From a church: “If I’m ok and your ok then why did Jesus die on the cross?” Beyond what I see as the lack of logic behind the question, did you run out of apostrophes and misplace that other [...] Today was Inauguration Day here in the US. Since no one offered me tickets to any of the glamorous events, I spent my day in the same sort of unglamorous duties that occupy my time: minding the network and the servers. Periodically checking my seedlings to see if anything else has come up. Looking at [...] There is a rather annoying commercial I’ve been seeing for some company that promises to scan your computer and zap all the stuff that slows down a system, fix malware, and other assorted things. The ad begins with a bunch of people whining about how slow their computers are, shows the typical error messages that [...] I know, it’s been awhile. But the summer months are filled top to bottom with work, both on the ranch and at the company. A typical day begins at around 5:30. The dogs, all of whom sleep with me, start rustling around, and Newton – a creature of habit – has to go out. So, we [...] One in a never-ending series. 1. Open a ticket whining that your site is down, and that there have been no visitors in an hour. Your main problem here is that we have access to the monitoring reports, which show no issues, and access to your site’s logs which not only show continuous, unbroken traffic to the [...] |
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